The success of CareCentric in achieving its mission is critically dependent on maintaining the trust of our customers, business partners and all those with whom we interact. This trust, in turn, is built on honoring our commitment to respect your privacy. CareCentric has created this privacy statement to demonstrate our firm commitment to your privacy. The following discloses our information gathering and dissemination practices for this Web site: www.carecentric.com.

This policy contains important information that impacts our use of your personal data. Please read this policy carefully. Use of this Web site is absolutely conditioned upon reviewing, understanding and agreeing to all of the information, disclosures and disclaimers contained in (1) this privacy statement, (2) the legal disclaimer governing the other terms of use of this Web site and (3) the conditions of sale should you proceed with a purchase transaction.

As used in this privacy statement, "personal information" includes one or more of the following types of information: Name, email address, account and credit card numbers, zip code, age and similar unique, personal information that could identify you.

Our Commitment to You

We are committed to protecting your personal privacy. We do not collect or use personal information about you except as discussed in this privacy statement. We use your personal information for our internal purposes only. We do not sell, share or intentionally make available to third parties or the general public your personal information except when required to do so for legal reasons (e.g., a court order).

Security

This Web site has security measures in place to protect against the loss, misuse and alteration of the information under our control. Firewalls are in place to prevent unauthorized access to our systems. A firewall controls traffic between the Internet and our internal network and protects your information stored within our systems from outsiders. Systems are monitored for suspicious activity to prevent any breaches in security. Any data provided by you sits behind this firewall.

CareCentric also offers a secure sockets layer (SSL) security protocol for certain data transmissions when sensitive data is being transmitted over the Internet. SSL is a standard industry tool used to provide data encryption and protects the personal information transmitted between a user's computer and CareCentric. This allows for safe transmission of personal and financial information over the Internet. CareCentric also uses digital certificate authentication to ensure secure transactions.

How We Collect and Use Information

Web-based forms: Our Web site uses Web-based forms that allow customers to communicate and conduct business with us. Examples include requests for support, requests for information and services, registration for classes and order processing. Data collected will vary based on the business need. Information such as name, email address, mailing address and account or credit card information is collected when needed to respond to a specific user inquiry (e.g., to correspond regarding your order). Your credit card number, purchase information and contact information are also provided to our merchant bank in order to enable the transaction. We also use your personal information to send you information about our company and promotional material about our products.

Online surveys: From time to time we may post online surveys seeking personal information from you regarding your use and satisfaction with this Web site and our products. We will use the information from such surveys to evaluate our own performance and to assess how we can improve our products and better serve you. We will not share such information with any third parties.

Identifying information: Unique identifiers (such as customer numbers assigned by CareCentric or email addresses) are collected to verify the user's identity for use as account numbers in our record system and for other verification purposes.

Purchase information: We track your purchases to help us determine what promotional and other informational mailings may be of interest to you.

Traffic Data

In addition to personal information that you voluntarily provide, our Web site also gathers data generated automatically by traffic to our Web site ("traffic data"). For example, we use your computer's IP address to help diagnose problems with our server and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information.

Our Web site uses "cookies" to provide customer efficiencies such as automatically filling in standard information on return visits. Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Most Web browsers automatically accept cookies, but most browsers also allow you to configure your Web browser to refuse cookies or to notify you before a cookie is set. You also can manually view (and delete) any cookies stored on your computer.

Links and Other Vendors

This site contains links to other sites. CareCentric is not responsible for the privacy practices or the content of such Web sites. You should read and understand the privacy statement of any Web site you access. CareCentric contracts with other vendors to provide services and information to our Web site users. We may disclose information to such affiliated third parties that perform services for us in the processing of this site or servicing of your transaction. These vendors are contractually obligated to keep your information secure and private.

If you have any questions about this privacy statement, please contact:

Caroline Adamski
CareCentric National, LLC
400 Penn Center Boulevard
8th Floor
Pittsburgh, Pennsylvania 15235
Email: webmaster@carecentric.com

Changes to Privacy Statement

We reserve the right to modify this privacy statement, as well as the content, features and applications of our Web site, from time to time. Please review this statement periodically to be sure that you are aware of the current version. We will note the revision date at the end of the statement, and your continued use of our Web site following our posting of changes to these terms will mean that you accept and agree to the changes.

NOTE: Privacy Statement revised 9/3/10