CareCentric to Offer Little CIPS Home Care Products and Educational Services

Materials help standardize procedures and provide continuing education  

BALTIMORE/NAHC Annual Meeting & Expo (October 15, 2006)—CareCentric ® Inc., a leading provider of technology, business-operation and outsourcing solutions for home health, home medical equipment and long-term care providers , has partnered with Little CIPS sm (Complex Ideas Presented Simply) to provide a library of procedural and educational materials for home health, hospice and private duty agencies. An Argo & Associates company, Little CIPS draws on the expertise of a team of leading industry experts.

Little CIPS materials include admission books developed for agency and hospice use, and a caregiver’s journal for private duty. Each month, Little CIPS delivers new books—continually updated to reflect new regulations and guidelines—based on agency census projections. Customized pages are available for an additional fee. In addition, the books are professionally designed and imprinted with the agency’s name and logo to support marketing and customer service efforts.

“Many agencies pull together a variety of documents in a folder for delivery to the patient,” said Celia Lindsey, chief operating officer of Little CIPS. “Our spiral-bound admission book allows an agency to standardize its patient admission process based on best practices and the latest government regulations. This helps ensure that caregivers provide complete information, and that patients and their families have a helpful, professionally presented reference.”

Little CIPS also offers a series of live Webinars, which include a question-and-answer session, presented by Argo on topics such as agency automation, u sing technology to increase productivity, frontline management education/mentoring, disaster preparedness and therapy education. To further support agency administration, Little CIPS provides job descriptions and performance reviews that are downloadable from its Web site or are available in hard copy. Services currently include tracking and reporting continuing education requirements for Certified Nursing Assistants and Home Health Aides. Future products—available within a few months—will include courses to support Medicare educational requirements, and policy and procedures manuals.

“We’re excited about providing these products and services to our home health customers,” said Erick Allen, director of education at CareCentric. “This is just another way in which we continue to build a whole range of services to help agencies manage their businesses so they can focus on caring for their patients.”

Headquartered in Atlanta, CareCentric delivers technology, business operation and IT outsourcing solutions to providers serving the entire post-acute care continuum—home health, private duty, home medical equipment, home pharmacy, long-term care, assisted living and hospice. The company’s offerings include an array of business process, education and consulting services, along with its Microsoft ® .NET-based Ac-Cura ® software. By addressing its customers’ total management and operational needs, CareCentric allows them to focus on care delivery—enabling both business and clinical success.